Non-ultratag repairs
Support For Your Laser Tag System
UltraTag Lasergames has been developing professional laser tag systems since 2012 and brings more than 30 years of experience in the laser tag industry. Alongside our own UltraTag and MiniTag systems, we provide repair services for selected non-UltraTag laser tag systems.
Before accepting any repair, we always assess the situation first. Whether we can help depends on the laser tag system you're using, the nature of the fault, the availability of replacement parts, and whether we believe we can provide a reliable, long-term solution.
Today, more than 30 laser tag venues rely on UltraTag Lasergames for repairs, replacement parts, and technical support for their existing equipment.
Every Repair Starts with an Assessment
Every repair request starts with an assessment.
We'll review the information you provide and determine whether we're able to help. In some cases we'll ask for additional information, photos, or videos before making that decision.
If we believe we can provide a reliable repair, we'll explain the available options and the next steps. If we don't think a repair by UltraTag Lasergames is the right solution, we'll tell you honestly.
What UltraTag Can Help You With
Depending on the system and the reported issue, we can often assist with:
- Laser tag guns and vests
- Charging and battery-related issues
- Damaged cables and connectors
- Displays, buttons and sensors
- Electronic faults
- General wear and accidental damage
- Replacement parts for self-repair
Because every manufacturer uses different hardware and electronics, we always review each request individually before confirming whether we can help.
What UltraTag Can Help You With
Depending on the system and the reported issue, we can often assist with:
- Laser tag guns and vests
- Charging and battery-related issues
- Damaged cables and connectors
- Displays, buttons and sensors
- Electronic faults
- General wear and accidental damage
- Replacement parts for self-repair
Because every manufacturer uses different hardware and electronics, we always review each request individually before confirming whether we can help.
Ultratag support for non-ultratag systems
How It Works
Tell Us About The Problem
Complete the contact form and describe the issue you're experiencing.
We Assess Your Request
We review the reported problem, the type of equipment, and whether replacement parts are available. If we need additional information, we'll contact you before proceeding.
We Discuss The Best Solution
Depending on the situation, you can either:
- Send the equipment to UltraTag Lasergames for repair, or
- Receive replacement parts so your own team can carry out the repair.
We'll always recommend the solution that makes the most practical sense.
request your repair assessment
We will review your request and contact you if we need more information. Please do not send equipment to UltraTag Lasergames until we have confirmed that we can assist and provided shipping instructions.
Looking for a Long-term solution?
Consider The UltraTag Trade-In Offer
While we're happy to help keep your current equipment running, there's another option if you're looking for long-term reliability.
Every UltraTag Lasergames laser tag system includes direct support from the people who designed and built it. From installation and free software updates to hardware repairs and technical advice or arena advice, service is part of the product.
If you're considering replacing your current system in the future, our Trade-In Offer makes upgrading to a reliable, durable laser tag system straightforward while giving value to your existing equipment.
Looking for a Long-term solution?
Consider The UltraTag Trade-In Offer
While we're happy to help keep your current equipment running, there's another option if you're looking for long-term reliability.
Every UltraTag Lasergames laser tag system includes direct support from the people who designed and built it. From installation and free software updates to hardware repairs and technical advice or arena advice, service is part of the product.
If you're considering replacing your current system in the future, our Trade-In Offer makes upgrading to a reliable, durable laser tag system straightforward while giving value to your existing equipment.
Why switch to ultratag lasergames?
Discover the UltraTag Lasergames Difference
Since 2012, UltraTag Lasergames has developed professional laser tag systems built for real-world operation. Our focus has always been the same: reliable hardware, practical software, and service that stays involved long after installation.
We design our systems for busy entertainment venues where equipment needs to perform day after day. Instead of adding unnecessary complexity, we focus on what operators value most: durable hardware, intuitive software, low maintenance, and fast support when it's needed.
Today, UltraTag (vest & gun) and MiniTag (lightweight gun-only) systems are trusted by nearly 100 venues across Europe, including dedicated laser tag arenas, family entertainment centres, indoor playgrounds, bowling centres, karting venues, and mobile laser tag operators. Every system is developed to deliver reliable gameplay while making day-to-day operation as straightforward as possible.
Why switch to ultratag lasergames?
Discover the UltraTag Lasergames Difference
Since 2012, UltraTag Lasergames has developed professional laser tag systems built for real-world operation. Our focus has always been the same: reliable hardware, practical software, and service that stays involved long after installation.
We design our systems for busy entertainment venues where equipment needs to perform day after day. Instead of adding unnecessary complexity, we focus on what operators value most: durable hardware, intuitive software, low maintenance, and fast support when it's needed.
Today, UltraTag (vest & gun) and MiniTag (lightweight gun-only) systems are trusted by nearly 100 venues across Europe, including dedicated laser tag arenas, family entertainment centres, indoor playgrounds, bowling centres, karting venues, and mobile laser tag operators. Every system is developed to deliver reliable gameplay while making day-to-day operation as straightforward as possible.
Why Operators Choose UltraTag Systems
- Durable hardware designed for intensive daily use
- Extremely long battery life
- Stable, easy-to-operate software
- No mandatory service contracts
- No annual licence or royalty fees
- Free software updates and upgrades
- Low maintenance and remote support
- Personal, direct communication
- Fully compatible UltraTag and MiniTag systems
- 100% Dutch development, production and service
Looking for a laser tag system that's built to last and supported by a team that stays involved? We'd be happy to tell you more.